One place for every enquiry
Email, SMS, phone and web enquiries logged centrally, so none are lost.
CRM & Sales
Manage the whole enquiry lifecycle, from first contact to conversion. Leads arrive automatically, reach the right salesperson, and are followed up on time, while management sees the entire pipeline.
At a glance
What you get
- Leads from email, phone, SMS and web
- Property portal integration
- Automatic lead assignment
- Sales targets and KPIs
- Won and lost analysis
Included in Starter, Professional and BusinessOr add it to any plan for AED 150/month (AED 1,500/year).
Pricing Sales pipeline
All entities · This month
EN | ع
New leads (7 days)86▲ 2.6%
Conversion18.6%▲ 4.1%
Pipeline valueAED 3.4M▲ 2.6%
Trend · last 12 months
Needs attention
- Bayut · 2BR MarinaViewing booked
- Web · Office 120 m²Proposal sent
- Referral · VillaWon
- Property Finder · StudioNew
Part 1 of 3
Capturing and distributing leads
Property portal integration
Enquiries from portals such as Bayut, Property Finder and Dubizzle flow straight in.
Lead assignment
Leads assigned automatically or manually by workload, territory or property type.
Part 2 of 3
Working the pipeline
Follow-up and reminders
Calls, meetings and site visits with reminders and the full interaction history.
Proposals from the CRM
Standardised commercial proposals sent directly to the customer.
Targets and won/lost tracking
Individual and team targets, conversions and the reasons for lost opportunities.
Part 3 of 3
Automatic communication
Customer notifications
Acknowledgements, thank-you messages and keep-in-touch messages for lost leads.
Escalation
Management alerted to delayed or unattended enquiries before opportunities go cold.
Business outcomes
Why teams choose CRM & Sales
Measured in time saved, errors avoided and money collected.
- No enquiry left unanswered
- Faster response to new leads
- Higher conversion rates
- Accountable, measurable sales teams
- Better marketing spend decisions
Works with
Connected to every other module
Leasing & Property OperationsThe full tenancy lifecycle, from offer and booking to renewal, termination and final settlement.Accounting & FinancialIntegrated accounting where leasing, procurement and operations post to the ledger automatically.Facility & MaintenanceRequests, inspections, work orders, PPM and contracts, petty cash and budgets, with apps for technicians and tenants.Cleaning ServicesBookings, scheduling and dispatch, driver and cleaner apps, live monitoring, cash control and agents.Legal Case ManagementLegal cases against tenants opened from the contract, with deadlines, bilingual letters and cost recovery.Procurement & InventoryRequisition to payment, with warehouses, bin locations, barcodes and serial-number tracking.HR & PayrollEmployee records, attendance, leave and one-click payroll with WPS files and end-of-service settlement.Mall ManagementTenant mix, unit plans, turnover rent, service charges and footfall for shopping centres and retail podiums.Broker ManagementBroker and agency register, listings, enquiries, deal pipeline, commission plans and broker statements.Manpower RecruitmentClient orders and demand letters, candidates and CVs, interviews, visa, medical and deployment, and client billing.Project Management & WorkflowsProjects, milestones and tasks, approvals and workflows, timesheets, documents, status reports and dashboards.
Try CRM & Sales free for 14 days
AED 1 card check, cancel any time. Start with a plan that includes it, or add it to any plan.