A live tenant mix and unit plan
Every unit by floor, zone and category with its status and lease end, so gaps in the mix are visible before they become vacancies.
Industry solution
Mall Management
Tenant mix, turnover rent and service charges for shopping centres
For mall owners and operators of community centres, retail podiums and regional malls across the UAE. Plan the tenant mix on a live unit plan, collect base and turnover rent, recover service charges fairly and keep the centre running with maintenance and complaints in the same system.
- Regional malls
- Community centres
- Retail podiums
What you get
Made for the way mall operators work
Five things that change on day one, using modules you can switch on today.
Turnover rent without spreadsheets
Tenants declare monthly sales, the system applies the breakpoint and percentage, and turnover rent is invoiced with the base rent.
Service charges recovered fairly
Common area and marketing charges budgeted, apportioned by area or weighting and reconciled per tenant at year end.
Footfall next to occupancy and sales
Footfall by entrance and day beside occupancy and sales per square foot, so leasing and marketing decisions use the same numbers.
Complaints closed, not forgotten
Tenant and shopper complaints become tickets and work orders with SLAs, photos and a clear owner until they are closed.
See it with your own data
A 30-minute walkthrough of the mall management solution, built around your processes.
Book a demoModules in this solution
4 core modules, ready to use
Pre-selected when you sign up for this industry. Modules that are not in the suggested plan are added as add-ons, and you can change everything later.
- Mall ManagementTenant mix, unit plans, turnover rent, service charges and footfall for shopping centres and retail podiums.In Business
- Leasing & Property OperationsThe full tenancy lifecycle, from offer and booking to renewal, termination and final settlement.In Business
- Accounting & FinancialIntegrated accounting where leasing, procurement and operations post to the ledger automatically.In Business
- Facility & MaintenanceRequests, inspections, work orders, PPM and contracts, petty cash and budgets, with apps for technicians and tenants.In Business
Also popular with mall operators
Suggested plan
Business, set up for mall operators
Business includes every core module of this solution: Mall Management, Leasing & Property Operations, Accounting & Financial and Facility & Maintenance. Every plan starts with a 14-day free trial and a one-time AED 1 card check.
- Change plan, users or modules at any time from your account
- Pay yearly and get two months free
- Data import and on-boarding by our team in Sharjah
Suggested for Mall ManagementBusiness
AED 2,499/month
- Business planAED 2,499
- Estimated per month before 5% VATAED 2,499
Every core module of this solution is included in Business.
Start 14-day free trial AED 1 card check, cancel any timeFAQ · Mall Management
Common questions
What mall operators ask us before they start.
3 answersStill have a question?
Our team in Sharjah answers on live chat, by email or by phone.
01How is turnover rent calculated?
Each lease carries its base rent, breakpoint and percentage. Tenants submit monthly sales on the portal or your team enters them, and the system calculates any percentage rent due and adds it to the next invoice. Year-end audited sales are reconciled against the declarations.
02Can we lease kiosks and promotional space by the week?
Yes. Specialty leasing handles kiosks, pop-ups, promotions and media spaces by the day, week or month, with their own rates, deposits and invoices.
03Can we run several malls in one account?
Yes. Each mall is a property with its own unit plan, budgets, service charges and profit and loss, and management sees a consolidated view across all centres.
Try the Mall Management solution free
Start free for 14 days with the modules already selected for you, or let us show you around first.