Unit plan and tenant mix
Every floor, zone and unit with its area, category and status, so leasing can see gaps in the mix before they become vacancies.
Mall Management
Run a shopping centre as one business. Plan the tenant mix on a live unit plan, lease retail space with base and turnover rent, recover service charges fairly, and see footfall, occupancy and sales per square foot on one dashboard.
At a glance
What you get
- Tenant mix and unit plan
- Base rent plus turnover rent
- Service and common area charges
- Footfall and occupancy dashboard
- Maintenance and complaints
Included in BusinessOr add it to any plan for AED 350/month (AED 3,500/year).
Pricing Mall overview
All entities · This month
EN | ع
Occupancy (GLA)94.1%▲ 2.6%
Footfall this week182K▲ 4.1%
Sales / sq ftAED 1,240▲ 2.6%
Trend · last 12 months
Needs attention
- Turnover rent · Level 18 sales pending
- Kiosk K-12 · Ramadan pop-upBooked
- Service charge Q4Invoiced
- Complaint · Food courtAssigned
Part 1 of 2
Tenant mix and leasing
Retail leases
Anchor, in-line, kiosk and pop-up leases with fit-out periods, rent-free months, escalations and security deposits.
Turnover rent
Monthly sales declarations from tenants, percentage rent above a breakpoint and year-end audits, calculated and invoiced for you.
Specialty leasing
Short-term kiosks, promotions and media spaces booked by the day or week, with their own rates and invoices.
Part 2 of 2
Charges, operations and insight
Service and common area charges
Budgeted service charges apportioned by area or weighting, with marketing levies and year-end reconciliation per tenant.
Footfall and occupancy dashboard
Footfall by entrance and day, occupancy by floor and category, and sales per square foot side by side.
Maintenance and complaints
Tenant and shopper complaints logged, assigned and closed with photos, linked to facility work orders and SLAs.
Tenant portal
Tenants submit sales, download invoices and statements and raise requests without calling the management office.
Mall accounting
Rent, turnover rent, charges and deposits post to the ledger by mall, so each centre has its own profit and loss.
Renewals and remerchandising
Expiring leases are flagged early with each tenant's sales history, so you renew strong performers and replace weak ones.
Business outcomes
Why teams choose Mall Management
Measured in time saved, errors avoided and money collected.
- A tenant mix planned on live data
- Turnover rent collected in full
- Service charges recovered fairly and on time
- Fewer complaints left open
- One dashboard for the whole centre
Works with
Connected to every other module
Leasing & Property OperationsThe full tenancy lifecycle, from offer and booking to renewal, termination and final settlement.Accounting & FinancialIntegrated accounting where leasing, procurement and operations post to the ledger automatically.Facility & MaintenanceRequests, inspections, work orders, PPM and contracts, petty cash and budgets, with apps for technicians and tenants.Cleaning ServicesBookings, scheduling and dispatch, driver and cleaner apps, live monitoring, cash control and agents.Legal Case ManagementLegal cases against tenants opened from the contract, with deadlines, bilingual letters and cost recovery.CRM & SalesEvery enquiry captured, assigned and followed through to a signed deal, including leads from property portals.Procurement & InventoryRequisition to payment, with warehouses, bin locations, barcodes and serial-number tracking.HR & PayrollEmployee records, attendance, leave and one-click payroll with WPS files and end-of-service settlement.Broker ManagementBroker and agency register, listings, enquiries, deal pipeline, commission plans and broker statements.Manpower RecruitmentClient orders and demand letters, candidates and CVs, interviews, visa, medical and deployment, and client billing.Project Management & WorkflowsProjects, milestones and tasks, approvals and workflows, timesheets, documents, status reports and dashboards.
Try Mall Management free for 14 days
AED 1 card check, cancel any time. Start with a plan that includes it, or add it to any plan.